Omnichannel
Omnichannel is a podcast for entrepreneurs and quiet powerhouses who lead with meaning, presence, and depth.
Hosted by Dominika Legrand, this show explores how to communicate, build, and lead across every channel of your being.
Not through tactics.
Not through pressure.
But through truth, resonance, and the courage to meet people where they are.
Each episode invites you into deeper clarity, stronger identity, and more meaningful impact, the kind that comes not from influence, but from integrity.
If you’re a builder of humanity, a leader of depth, or an entrepreneur with a quiet but undeniable pull…
Welcome home!
Omnichannel
Balance Over Hierarchy: A New Way to Serve
In this episode, we discuss a new paradigm for being in business with the people we serve.
Balance.
Too often, service-based relationships fall into one of two traps, inferiority, where the provider plays small and overextends themselves to please, or superiority, where ego takes the lead and clients are talked down to.
But there’s a better way.
In this talk, we talk about:
- What true energetic balance looks like between a service provider and a client
- Why neither humility nor confidence should come at the cost of mutual respect
- How to shift from hierarchy to collaboration without losing your edge
- The subtle ways imbalance shows up (and how to level the field gracefully)
Whether you’ve found yourself dimming your voice to keep clients happy or unintentionally overpowering their leadership with your expertise,this episode will help you come back to center.
🌀 This is about eye-level service.
🧩 It’s about completing, not competing.
💬 Join the conversation below: Have you ever felt too small or too dominant in a client relationship? How did it impact the dynamic?
Join the Art of The Approach here: https://www.dominikalegrand.com/art-of-the-approach